- #Mysql enterprise compatibility list update#
- #Mysql enterprise compatibility list verification#
- #Mysql enterprise compatibility list plus#
Yeah, I mirror your sentiments on the EXOS HDD line too, not to mention the many NAS solutions I've implemented/supported for many clients and business contacts. PS: the downvotes come whenever anyone says anything negative about Synology the hive does not like this. I had several friends waiting for the 2021 RS units to come out, and when this entire "must buy Synology HDD" came out back in Jan, only 1 of them went with Synology all the rest have found solutions from other vendors. Is the business supposed to just power down for 24-48 hours until Synology overnights a replacement ? So what happens when a business buys a RS 2021 unit, buys the Synology 16TB HDD and a HDD dies there's no Synology 4 hour SLA available.
I've used Synology since 2011, and over the decade have easily had 50+ units picked up by non-technical small business friends when they asked me for a suggestion for a NAS. I have older RackStations, love the EXOS x16 HDD line (both SAS and SATA) and refuse to suggest current model year RackStations to my small business friends. No business would accept a product that is unsuitable for its intended use and ineligible to into a production environment without proper drive health data monitoring…įinally, Synology support has a long way to go to adequately compete in anything beyond the consumer market, and even that could stand to be improved… I told support that I will only wait 1 week for a resolution to this issue, after which I’ll return this thing. Here is the link if you want to suggest something to Synology. Yup, it was surreal, comical, and sad all rolled together in one S*** sandwich.Īnyways, I took him up on his suggestion and made sure to explain the situation as much as possible on that ‘Compatibility List Suggestion’ form, but I’m not very hopeful at this point. I asked him to escalate the situation internally to the right team that deals with drive compatibility issues, but he declined to do it saying I should do it instead…
His attention was obviously being divided among several support chats at a time taking what seemed like ages to respond to my comments and questions.
#Mysql enterprise compatibility list update#
He had no cogent explanation but agreed that my logic was sound and that it should otherwise be recognized properly.Īnyways, the chat support rep just wasted an hour of my life to tell me to hit the drive database update button (which I had already tried), and then to tell me then to fill out a support form requesting to add the drive to the list, even though it is already on that list like I mentioned above.
#Mysql enterprise compatibility list verification#
I showed him it has already been verified compatible with many of their NASes, so their verification team obviously already had a go at it, yet here we are. That level 1 support guy could not explain why a drive that is already compatible with some of the current models and has its own entry on their compatibility list, is still coming up as unverified on the Storage Manager in our RS2421+. So one would be left wondering then, is it because they want to promote their new line of rebranded HDDs and increase sales revenues to the detriment and expense of their customers? Or are they hoping we don’t notice these things and call them out on their shenanigans? In fact, these helium filled EXOS drives meet and/or exceed all workloads demanded by Synology’s NAS products.
#Mysql enterprise compatibility list plus#
This HDD is compatible with their “other” models, so it is clearly compatible by their DSM OS, and older model series are also compatible with it according to Synology, so no one in their right mind can claim that this Seagate enterprise class HDD would not work with or would underperform or is unsuitable to NAS duties required by the ‘21 Plus series models. This reeks of anti-competitive behavior from Synology. Synology wants us to believe and accept that the rack mount form factor makes the same HDD on the same generation platforms that use the same CPU and run the same DSM OS somehow magically become unverified/incompatible, Right, Synology? /s So, while previous discussions about HDD compatibility focused on describing Synology's compatibility limitations as being applicable to the higher end XS/XS+ and higher lines, we're now seeing the lower end Plus series being impacted by this anti-competitive move from Synology.Ĭase in point, the Seagate EXOS X16 16TB (ST16000NM001G) enterprise class HDD is “compatible” with the ’21 series desktop form factor models DS1621+, DS1821+ that have the AMD Ryzen V1500B cpu, whereas the RS1221+, RS2421+/RS2421RP+, & RS2821RP+ models that all use the exact same AMD Ryzen V1500B cpu are now unverified/incompatible with this exact same HDD.